Wednesday, 23 September 2015

IELTS General Training - Writing Task 1 (Letters of Complaint)

Dear Sir/Madam,

PARAGRAPH 1: reason for writing
I am writing to complain about/regarding/because of/on the subject of.....
I am writing to you in connection with......

PARAGRAPH 2: complaints and justification
Although I have only used the washing machine once, it no longer works. I have called your shop twice but you have not taken any action.

FINAL PARAGRAPHsuggested actions to be taken. Closing remarks
I assume you will replace the washing machine. I hope the matter will be resolved promptly.

Yours faithfully,

Angela Gordon

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